Accessibility Statement

Last Updated: January 31, 2026

Bottlemeamessage.com – Found Memory Artifacts is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all users.

Our Commitment

At Bottlemeamessage.com – Found Memory Artifacts, we believe that everyone deserves access to meaningful memory preservation, regardless of their abilities. Web accessibility is not just a legal requirement—it’s a fundamental aspect of creating an inclusive experience that honors the diverse needs of all our customers.

We are actively working to increase the accessibility and usability of our website to provide an exceptional experience for all visitors.

Conformance Status

Web Content Accessibility Guidelines (WCAG)

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Bottlemeamessage.com – Found Memory Artifacts is committed to conforming with WCAG 2.1 Level AA standards. We recognize that full conformance is an ongoing process, and we are actively working toward achieving and maintaining these standards across our entire website.

Accessibility Features

Current Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: Proper use of headings, lists, and structural elements to aid navigation
  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Alternative Text: Descriptive alt text for images and graphics
  • Color Contrast: Sufficient color contrast ratios for text and interactive elements
  • Responsive Design: Website adapts to different screen sizes and devices
  • Clear Navigation: Consistent and predictable navigation structure
  • Form Labels: Clear labels and instructions for all form fields
  • Skip Navigation Links: Ability to skip to main content
  • Focus Indicators: Visible focus indicators for keyboard navigation
  • Resizable Text: Text can be resized up to 200% without loss of functionality

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
  • Speech Recognition Software: Dragon NaturallySpeaking
  • Screen Magnification Software: ZoomText, MAGic
  • Alternative Input Devices: Switch controls, eye-tracking devices

Tested Browsers and Devices

We test our website’s accessibility with the following combinations:

Operating System Browser Screen Reader
Windows 10/11 Chrome, Firefox, Edge JAWS, NVDA
macOS Safari, Chrome VoiceOver
iOS Safari VoiceOver
Android Chrome TalkBack

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to address:

  • Some third-party integrations (payment processors, shipping calculators) may have accessibility limitations beyond our direct control
  • Certain legacy product images may need updated or more descriptive alt text
  • Some PDF documents may need to be made more accessible
  • Video content, if present, may need additional captioning or transcripts

We are actively working to remedy these issues and improve accessibility across all areas of our website.

Ongoing Improvements

We are committed to continuous improvement of our website’s accessibility. Our efforts include:

  • Regular Audits: Conducting accessibility audits using automated tools and manual testing
  • User Testing: Gathering feedback from users with disabilities
  • Staff Training: Educating our team about accessibility best practices
  • Third-Party Review: Engaging accessibility experts for periodic evaluations
  • Remediation: Prioritizing and addressing identified accessibility barriers
  • Policy Updates: Reviewing and updating accessibility policies regularly

Accessibility of Our Products

Physical Product Accessibility

While we cannot control the physical accessibility of our keepsake products for all users, we are committed to:

  • Providing detailed product descriptions including dimensions, weights, and materials
  • Offering alternative format documentation (large print, digital versions) upon request
  • Working with customers who have specific accessibility needs for product customization
  • Ensuring our customer service is accessible via multiple channels (phone, email, chat)

Third-Party Content

Some content on our website may be provided by third parties, including:

  • Payment processing systems
  • Shipping and tracking services
  • Social media integrations
  • Customer review platforms

While we cannot directly control the accessibility of third-party content, we select partners who demonstrate commitment to accessibility and work with them to address any identified issues.

Alternative Access Methods

If you experience difficulty using our website, we offer alternative ways to access our products and services:

  • Phone Orders: Call us at [Your Phone Number] to place orders or get assistance
  • Email Orders: Email your order details to orders@foundmemoryartifacts.com
  • Customer Service: Our team can guide you through the ordering process
  • Custom Assistance: We can provide personalized help tailored to your needs

Feedback and Contact Information

We Welcome Your Feedback

Your feedback helps us improve accessibility for everyone. If you encounter accessibility barriers on our website, please let us know:

Accessibility Coordinator

Email:
When reporting an accessibility issue, please include:

  • The web page URL where you experienced the issue
  • A description of the problem
  • The assistive technology you were using (if applicable)
  • Your browser and operating system

We aim to respond to accessibility inquiries within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:

  • Internal Process: Contact our Accessibility Coordinator (details above) to initiate our formal complaint process
  • External Resources:

Assessment Approach

Found Memory Artifacts assesses the accessibility of our website using the following methods:

  • Self-Evaluation: Internal reviews using accessibility guidelines and checklists
  • Automated Testing: Use of automated accessibility testing tools (WAVE, Lighthouse, axe)
  • Manual Testing: Keyboard navigation, screen reader testing, and assistive technology evaluation
  • User Testing: Feedback from real users with various disabilities
  • Expert Review: Periodic audits by third-party accessibility consultants

Technical Specifications

Accessibility of our website relies on the following technologies to work with your web browser and assistive technologies:

  • HTML5
  • WAI-ARIA (Accessible Rich Internet Applications)
  • CSS3
  • JavaScript (progressive enhancement approach)

Our website is designed to work with JavaScript enabled. Some features may have reduced functionality when JavaScript is disabled, but core content and functionality remain accessible.

Updates to This Statement

We regularly review and update our accessibility practices and this statement. As we continue to improve our website’s accessibility, we will update this page to reflect those changes.

This statement was last reviewed and updated: January 31, 2026

Additional Resources

For more information about web accessibility, we recommend these resources:

At Found Memory Artifacts, preserving memories is for everyone. We are committed to ensuring that all individuals, regardless of ability, can access our website, products, and services. Thank you for helping us improve accessibility for all.