Frequently asked questions
How long does it take to process my order?
When ordering a Gift Message in a Bottle it is shipped in one-three business days. Delivery takes 2-3 business days via US Priority Mail.
Wedding and Party orders take between 5-7 business days, after you give us a go to print.
How are they shipped? Gift Message in a Bottle?
Each Message in a Bottle is placed in a white box resting in a sea of white foam, the MIB appears to arrive on the white surf of the tide. All MIBs are mailed via US Mail, which is included in the price as well
Remember – Only Gift Bottles price includes free US mail shipping(US Only)
How are they shipped? – MIB Kits, Invitations and Promotional products ?
FEDEX overnight shipping is never FREE or included in any pricing!!!! Nor is it implied
Fedex shipping cost $49.99 can be shipped out same day if ordered by 12pm noon Pacific time.
I am ordering wedding invitation what is the cost of mailing them on my end?
The cost of mailing a single MIB(glass) in a box is $6.25 per unit first class mail.
The cost of mailing a plastic MIB $4.75 – These prices may increase due to distance from your location to recipients.
Postal cost are based on distance from sender to recipient, pricing will go down if mailing local. These prices are based on West to East Coast.
I want to write my own wedding or party invitation is that okay?
The beauty of this product is that we can customize it for your specific needs, you can write your own message or even incorporate some of ours with your own ideas.
Will I get to see a proof of my wedding or party invitation?
Yes, we will send you an email proof and nothing happens until you tell us we can go to print.
We will make changes if necessary and we never go to print until you say so, remember We are the Experts over 20 years of doing this. Family owned and operated since day one.
Returns and Refunds
No returns/refunds on Gift Bottle Orers, or for party, wedding or promotional MIBs.
MIB Kits – returns/refunds must be made in less than 30 days after the order is shipped. There is a 25% restocking fee, the order(s) must be shipped back at your expense via ground service, Fedex or UPS. We will refund 75% of the cost of the product only, no refunds on shipping or handling fees. You must email us or call 714-698-4868 us to receive further refund/returns instructions. No refunds will be issued if you do not email or call us. Orders must be 100% intack, unused and in resellable condition.
I need to talk to someone, I am still confused, can I give you a call?
Yes, 714-698-4868, 8:30 am – 4:30 pm – pacific time, you may get one of us or leave us a message and we will get back to you as fast as humanly possible, or eE-mail Us your concerns, we can sometimes get back to you even faster.
Still got questions – call us or E-mail Us